Vol. 64 Aug-Sept 2017 Newsletter

President’s List

SENIOR VICE PRESIDENT OPERATIONS – CHINA

One of the industry’s largest and most prestigious hotel companies, with brands from limited service to luxury seeks a Senior VP Operations. 

Our client would like us to surface a “seasoned pro” with China Corporate experience in international or luxury brand is preferable, but not mandatory.

They are seeking a VP of Operations who understands branding standards and has in the past been a multi-unit GM or Vice President.  China is a challenging environment with lots of travel and some difficult owners.  Someone with familiarity to the terrain would be most suitable.  This is not a role for a “first time China VP”.

Mandarin language is obviously a plus, but not at all important.  China multi-unit experience is most beneficial.   

He/she will be involved in establishing the business and the successful implementation of action plans, training and staff development, revenue and cost management.  You will supervise and direct all General Managers, as well as marketing and promotions and maintaining excellent business standards with business associates and government authorities.

You must also have the ability to develop and establish business policies, playing a lead role in determining strategic goals and objectives for the group’s hotels. 

Proven track record in making sound business decisions, having solid leadership skills, as well as experience in creating and implementing processes that result in quality business performance are important requirements for this post.

Requirements for this role are:

  • Mandarin language a plus, but not mandatory.
  • A high profile with extensive experience in hotel management in large scaled operations of 5 star hotels.
  • Minimum 8 years’ experience as a General Manager.
  • Exposure to 5 star business and leisure hotels is an asset.
  • Current or recent history in multi-unit management is very important.
  • Diploma/Degree/Professional Qualifications in Hotel Management.
  • A proven track record with a stable career history.
  • Complete knowledge in the functions essential to operate hotels.
  • Thorough knowledge of hotel’s operating policies and standards.
  • Ability to co-ordinate functions into efficient and coherent operation.

 

Salary is very competitive and is subject to the candidate’s experience.

 

CORPORATE TRAINER - LEARNING & DEVELOPMENT EXECUTIVE - USA

We are currently looking for a strong Learning & Development Executive. Someone who is a dynamic individual and who has a successful and in depth training background preferably with demonstrated strengths in hospitality, public speaking, relationship building. He/she should be able to deliver an exceptional learning and development product. This role requires executing contracted hotel, restaurant and spa training to respective clients (properties in the US and some worldwide); plus have a considerable working knowledge of star rated standards/benchmarks. He/she will also be required to act as a representative and ambassador of our client at all times; and be able to enhance and create additional resources for the Learning and Development training library.

Responsibilities

  • Perform a defined number of hotel, restaurant and spa training sessions to hospitality clients
  • Conduct classroom training to departmental groups within each client property to represent and interpret the company's standards
  • Communicate both internally and externally as necessary for training preparations; work with the client to determine agenda, recommended attendance and overall logistical planning
  • Facilitate training classes with sensitivity to group dynamics and current star-rating level to create a positive and motivating learning environment
  • Do follow-up consultation with the client to determine future needs in regards to trainings or evaluations; provide integral support in retaining and obtaining future business

 

Skills Required

  • Has extensive training and/or learning and development background in the luxury hotel, spa and restaurant market
  • Considerable knowledge of operations within the hospitality industry with experience Level of 7 or more years with preferred hospitality Learning & Development experience
  • Substantial travel experience at the luxury level in the US and Internationally
  • A unique blend of business acumen, technical aptitude and strong organizational skills; effective at multi-tasking and working as both an individual and as a team
  • Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail
  • Flexible and can easily adapt to changing priorities on notice
  • Excellent managerial skills and proven record of strong client-relationship building
  • Outstanding written and verbal communication skills
  • Knowledge of second language such as Spanish, French or German would be an asset
  • Strong and confident presentation style
  • Extremely organized, mature and self-motivated
  • Proficient in Microsoft Office (Word, Excel and PowerPoint)

 

Note:  Job involves extensive travel. US Citizens or Residents preferred. This is a Full time position and Location would be Remote (work from home office) in a major US city

Salary Package: Excellent base compensation per annum plus incremental bonus based on KPIs

Other Benefits: 401K/403B, dental, health (full time)

“OPENING” GENERAL MANAGER FOR LUXURY MEMBERS’ CLUB – SINGAPORE/MALAYSIA

An exciting new Members’ Club is opening in SE Asia and our client is looking for a top General Manager with working experience in similar Clubs in Hong Kong, China or Singapore.

The General Manager will lead the opening and overall concept and operations of the Clubs various F&B outlets that includes restaurants, bars and banquet facilities.

Opening and SE Asia experience is preferable, but not mandatory.

As the General Manager of this highly anticipated Luxury Club you will be responsible for directing the executive team and working with all F&B staff in turning the Club’s vision and concept into reality and exceeding the expectations of the members.

The General Manager will be responsible for anticipating, avoiding and rectifying potential challenges/issues in construction, design, operations and people management. Your previous experiences, wealth of knowledge and relationship development skills will be required in leading the club, its facilities and staff through a successful opening and into strong, long-term operations.

This role will draw upon your management abilities, operational knowledge and creative thinking; You will be the key player in establishing this Club as the place to be in SE Asia!

Requirements:

  • The candidate must have previous experience and familiarity with managing a Luxury Club or Hotel.
  • A strong track record of achievement in a similar environment.
  • Experience in managing Asian cuisine restaurants will be an added advantage.
  • Possess proven abilities in developing teams and implementing operational procedures that meet budget and exceed guest satisfaction.
  • Willing to be hands-on in execution on a day-to-day basis and ability to “see the big picture” and plan for the long-term.
  • Strong financial acumen in launching a new project.
  • Strong organizational and prioritization skills with professional dedication and a team-oriented attitude.
  • Outgoing personality with excellent interpersonal relations skills.

 
Salary Details: Singapore $120,000 per year, Gross (negotiable).

GERMAN SPEAKING VICE PRESIDENT SALES & MARKETING – GERMANY

 “Please apply only if you have EU Passport”

A well known and respected four star full service Hotel group in Europe seeks a German speaking Vice President Sales & Marketing.  Working experience in Europe is mandatory and experience in a Corporate or equivalent Sales & Marketing role would be considered a valuable asset.  As the group has 75 hotels, experience overseeing a large number of properties would be mandatory.

Fluency in German and English is a mandatory requirement.

Based in the Corporate office (in Germany) the Vice President Sales & Marketing will be responsible for overseeing all sales and marketing functions in Europe.  This well established group is a leader in their market segment.

The primary responsibilities for this post include optimizing and directing the total sales resources within the group, as well as the hotel and cluster sales resources.  In addition, the VP Sales and Marketing will manage key international clients as well as the groups Global Tradeshow and Customer events participation.

Experience required for this post:

  • Experience in Europe (and especially in Germany) is mandatory.
  • Managed a senior sales leadership role in the European region across hospitality, travel or services.
  • Has led a sales team to success exceeding their revenue and market share targets.
  • Understands and has applied strategic sales management principles in managing resources and business outcomes.
  • Managed a Global Sales and Marketing organization for a hospitality, travel or services business.
  • International exposure to sales and customer management across Europe.
  • Excellent business contacts in MICE, Leisure and Consortia business segments.

 

Qualifications:

  • A Business Degree from a recognized University.
  • MBA or Masters in a related discipline include International business, Sales, Marketing or Promotions.

 

Salary: Above average salary and super incentive program.

CHIEF HUMAN RESOURCE OFFICER HOTELS & TIMESHARE (VP HR) – ASIA

(Recent Asian experience mandatory)

Our client is a subsidiary of a multinational conglomerate with diversified businesses and regional offices all through Asia & Africa. The client requires a strong and seasoned Chief Human Resource Officer (VP Human Resources).

He/she must be a stand up individual, someone who is proactive and can debate with the owner’s with well-prepared presentations. The person’s appearance must be exceptional and Asian experience is mandatory. They will have excellent, rounded human resource background and maintain a positive outlook.

Key Skills:

  • Ability to guide and manage the overall provision of Human Resource services, policies, and matrix programs for several properties, organizational and space planning.
  • Key performance management and improvement systems
  • Organizational development, employment and compliance with regulations
  • Hire induction and training
  • Manage talent development, policy development and documentation
  • Employee relations
  • Compensation and benefits administration
  • Employee safety, engagement and welfare Wellness and health, associates services and counseling

 
We are looking for someone who is ready to deliver or spearhead human resource development and accordingly define career paths and provide career development opportunities within the property and the group. To be able to help individuals develop and grow as part of the property “Succession Planning” program.

Qualifications:

  • Familiarity with local Asian labor laws and collective agreement practices is a must.
  • Asian experience is MANDATORY
  • Individual must be emotionally composed and have the ability to handle difficult conversations - most importantly maintain poise under pressure
  • Other traits include and are not limited to attention to details, organization, data entry skills, talent resources software, analyzing information, thoroughness, reporting research results and verbal and written communication
  • Business administration /human resources related qualification at a graduate or post graduate level is a must

 

The successful candidate can look towards a very competitive salary package, bonus and benefits programs and career progression opportunities within a fast-growing conglomerate

 

CORPORATE DIRECTOR IT - BAHRAIN

Our client, a 5 star Deluxe Hotel in the GCC requires an experienced Corporate IT Manager to oversee the use of Information technology (IT). The role will be to devise the company’s IT strategy and ensure that all systems necessary to support its operations and objectives are in place.

The successful applicant must have a solid IT background and consistently keep up-to-date with advancements of the field. Apart from their education and experience, they must have every quality of a leader as well as a strong strategic and business acumen.

The goal is to ensure that information technology adds the maximum value to the property so as to facilitate the success of the business.

Responsibilities

  • Set objectives and strategies for the IT department.
  • Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits.
  • Design and customize technological systems and platforms to improve customer experience.
  • Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization.
  • Approve purchases of technological equipment and software and establish partnerships with IT providers.
  • Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance.
  • Direct and organize IT-related projects.
  • Monitor changes or advancements in technology to discover ways the company can gain competitive advantage.
  • Analyze the costs, value and risks of information technology to advise management and suggest actions.

 
Requirements

  • Experience as Corporate IT Manager or similar managerial role.
  • Hospitality experience.
  • Excellent knowledge of IT systems and infrastructure.
  • Background in designing/developing IT systems and planning IT implementation.
  • Solid understanding of data analysis, budgeting and business operations.
  • Superior analytical and problem-solving capabilities.
  • A strong strategic and business mind-set.
  • Excellent organizational and leadership skills.
  • Outstanding communication and interpersonal abilities.
  • BSc/BA in computer science, engineering or relevant field.

 

Salary & Package

  • Basic Salary:  USD 60,000 - 65,000 Net of Taxes
  • Family Status: Yes
  • Housing: Furnished
  • Transport: Company car provided
  • Other Benefits and Allowances: Medical insurance, Yearly flights Ticket for family and self, etc.

 

PRODUCTION MANAGER/COORDINATOR (ANIMATION STUDIO) - VIETNAM

Our client, a well-known Animation Studio in Vietnam that is owned by a SE Asian group who owns, develops and manages leading tourism and hospitality properties throughout Asia seeks a Production Manager/Coordinator.  

The Production Manager will be responsible for both the Computer Animation and Traditional hand-drawn animation divisions in their Studio. Hence, it is mandatory for this person to be knowledgeable in the management of all processes and procedures of the Animation division.

In order to qualify for this role, you must have experience in leading Animation companies located in USA or Japan like Disney, Warner Amination Group, Dreamworks, Nickelodeon and comparable. 

Your responsibilities for this role are:

  • 5 years industry experience on animated productions.
  • Managing and supervising the Animation team and general film production.
  • Liaising with the Animation Production team and managing them through the duration of the project.
  • Mentoring and development of Animation Production staff in the running of the department and all production interactions.
  • Contributing to the creation and maintenance of the Master Schedule for the project, in particular as it relates to Animation.
  • Overseeing the team resources, covering both internal artist management, as well as working with the recruitment team during the hiring process.
  • Forecasting delays and shortfalls and communicating issues to PM’s, Head of Production and Line Producer as necessary.
  • Maintaining a high level of communication between the other Unit Production Managers and discussing broad production issues.
  • Supervising the accurate and timely communication between Production and relevant Supervisors and Artists.
  • A strong technical skill set will be required alongside good communication skills and the ability to work under pressure to deadlines.
  • A thorough knowledge of animation process and good knowledge of the creative side of animation producing.
  • Excellent knowledge of project management tools and methodologies, including Excel, Office, Project.
  • Strong team player with good communication skills and ability to facilitate resources across departments and divisions.
  • Good oral and written English language communication skills.

 

Salary: Negotiable

MANAGING DIRECTOR (FRANCHISE), RESTAURANT CHAIN – UAE & UK

Our client, a rapidly expanding table cloth ethnic concept restaurant chain with operations in the Middle East and the UK seeks a Managing Director to guide the company as it continues to expand and grow globally. This chain currently has over 14 restaurants in the ME and UK, as well as others in the pipeline and is looking to double in size in the short to medium term. You will be based in the UAE. 

The company is looking for someone with extensive knowledge of multi-unit restaurant operations with a global presence.  The post will be based in the UAE, but with extensive travel to the UK and the rest of the ME.  

This role requires someone with a broad skill set from Operations to Marketing, as well as Finance. The environment is constantly evolving and needs a creative thinker with an entrepreneurial mindset. Building and growing the brand is a crucial aspect of this role and you must be able to point to specific experience you have in global branding and restaurant opening and operation. 

You must be a strong leader capable of overseeing a diverse group of employees working in primarily company owned and some third party managed outlets. 

The successful candidate will have already reached a senior role with a global restaurant chain or a multi-unit hotel Food & Beverage capacity and ideally have some working experience in the Middle East and UK. 

Many of these licensed restaurants have already received critical acclaim and it’s important to have some upscale dining experience. 

Understanding and experience in negotiating leases and franchise agreements is a plus, and you must be willing to travel. 

The compensation for this position will be based on the availability of the candidate and their experience, including full expat benefits

GENERAL MANAGER- USA

Our client, a luxury hotel group, currently requires a top General Manager with opening experience for their new property in Southern California. Currently under construction, this new property will be a 5 star luxury hotel with over 600 rooms.

The resort style property will include a large amount of meeting and retail space as well as restaurants, bars, multiple pools and many luxury suites.

Opening experience is critical for this role. It’s expected that the successful candidate will have previously helped guide hotel construction projects and openings.

This will be a top end luxury property and the client is looking for someone who has worked with large luxury chains in the past and has experience in Southern California. This will be a very large scale project from construction to operation and it’s important that any candidate has experience in a large hotel/resort.

This person must be a self-motivated General Manager with experience in 5 star properties.  You must have a successful history of increasing revenues and profits by implementing aggressive marketing initiatives, improving productivity, customer service and team building.

The GM must be very hands-on and a creative individual with an outgoing personality and an approach of ‘’thinking out of the box’’.  It is important for the General Manager to possess strong interpersonal skills.

 The candidate should be very goal oriented, results driven and strives hard to meet high standards and leads a team to do the same.

Compensation: Salary and benefits expected of a top General Manager in Southern California.

Must currently have US Citizenship or Green Card

 

TECHNICAL RESORT AND HOTEL PROJECT DIRECTOR- Miami

Our client is a major and growing international resort and hotel real estate corporation that requires someone with an excellent background in hotel/resort construction. Must be fluent in Spanish and English with a refined proficient way of dealing with all levels of senior development, construction management and principals of this organization and their peers.  This key Technical position will be based in North/Latin America area of the world.

You will be totally responsible for directing, organizing and coordinating work between technical areas of hotel development and construction of the projects. This position is to meet the objectives of growth and continuous improvement of construction and opening processes. The Main objective of this role is to lead and develop a high performance team, delivering high quality hotel and condominium projects, on schedule and within established budgeted guidelines

Ensure proper management of work between designers, Technical Area departments, Consultants and suppliers on different hotel and resort projects. Guarantee professional, timely and ongoing support for Corporate and Project Managers to ensure coordinated efforts

Champion on methods, procedures and standards for the development of different construction activities, ensuring adherence to international standards and specifications. Strong leadership skills to deal with all issues and works in compliance with national and international highest construction standards

Lead and direct each employee of these to meet objectives and fulfills with assigned responsibilities. Ensure quality of construction, fixtures and finishes in accordance with international standards, through appropriate use of standards manuals, monitoring of Corporate Managers and Project Managers, and frequent visits to all site works, as well as monitoring specialized testing.

Ensure standards manuals, technical specifications, systems, methods and construction processes, which enable new projects development meet with established quality and features in all hotel and real estate where built.

Oversee full compliance of approved projects in accurate accordance with characteristics of design, specifications and project budgets.  You will be expected to travel from site to site up to 40% of the time working hand in hand with all levels of construction, design, government officials and hotel/Resort senior management at each project.

Again must be fluent in Spanish and English (spoken and written)as well as 6 to 10 Years of experience opening hotels or a similar position. Experience in construction project in service hospitality industry is an asset. Specialized engineering knowledge and experience of MEP.  A university degree in hotel or similar or an Engineering degree is a plus not mandatory. Strong interpersonal skills and ability to use design software

This senior technical resort/hotel project management role will offer an excellent US tax free base salary in the 6 figures range plus excellent bonuses, suitable family accommodation allowance and excellent director level benefit package.  This position reports directly to the Vice President of Hotel Development and Construction.

HOTEL ACCOUNTANT – CANADA

A prestigious and prominent well known boutique hotel with major food and beverage operations located in Toronto is seeking the talents for a Hotel Accountant. You will direct the financial operations of the hotel and other business profit centers to ensure the security of the assets of the company in a decentralized accounting environment.

This is a top end accounting position in a first class hotel that will supervises a number bookkeepers and accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.

Must have Hotel/Hospitality experience, must be hands on and detail oriented.

Responsibilities:

  • Co-ordinate the preparation of annual operating budget and cash flow plan.
  • Manage a weekly forecasting models for all business units.
  • Prepare month end financial statements based on the “universal code of accounts for hotels”. Each statement should be accompanied with a variance analysis and “corrective action” plan.
  • Cash Management - ensure daily cash reconciliation and bank reconciliations are diligently executed.
  • Ensure accounts payable and accounts receivable is managed efficiently.
  • Ensure all inventories are prepared consistently and accurately. (Food and liquor weekly, linen weekly and all others as requested).
  • Co-ordination of daily management information system.
  • Control procedures. Ensure all cash is controlled by establishing a series of procedures including a thorough daily review of night audit and a comprehensive series of cross checks to ensure all cash is collected appropriately and all company assets are secure.
  • Ensure the company complies with all applicable government regulations and reporting obligations and tax remittances.
  • To plan and track cash flow and communicate to the CEO of the organization on a timely basis.
  • Work with the managers to control incremental operational expenses and promote the management of efficient operating ratios.
  • Track revenue trending and work with the operating managers to maximize yield in hotels and average covers in restaurants.
  • Responsible for payroll and completion of all government reporting and remittances.
  • Any tasks as assigned by President.

 

Prerequisites:

  • A recognized accounting designation CA, CPA and CGA is a must for this senior accounting management role.
  • Experience in cash management in entrepreneurial environment
  • Strong leadership and mentoring skills
  • Effective communication skills
  • Hotel/Hospitality experience is a prerequisite.
  • A Minimum of 4 years’ experience in hotel accounting in a financial/controller’s role
  • Seeking long term employment in a dynamic and well established and respected organization
  • This senior finance position with offer an outstanding financial and benefit package that will reflect this challenging and rewarding role that this position offers within this organization.

 

SENIOR DIRECTOR OF ENGINEERING – UAE (UAE EXPERIENCE PREFERRED)

A Senior Director of Engineering is required for an ultra-luxurious landmark property in the UAE, with 400 rooms, world-class F&B outlets, large conference centers.

The ideal candidate will keep the entire hotel running, looking after preventative maintenance, routine checks, medium voltage, external contractors, and managing a team of more than 100 employees.  The individual should have experience in a large luxury hotel, with extensive knowledge in electricity. 

Ideally, our client is looking for someone who has experience in similar “state of the art” luxury hotels, with previous experience in the Middle East region in a large operation base.  “This is not a role for a Beginner”.  A minimum of 10 years in Hotel Engineering with an emphasis on new luxury products is required.  

Our client has specified that you must have a minimum of 15 years of experience in a senior Engineering role.   

Job Requirements:

  • Responsible for all engineering related tasks of this magnificent property, including electricity.
  • Responsible for departmental budgets and monthly financials.
  • Safe and efficient operation of all hotel facilities.
  • Financial management of the repair and maintenance expenses.
  • Energy and environmental management initiatives.
  • Coaching and development of managers and supervisors in the department.
  • Oversees the hiring, onboarding and training process in assigned areas.

 

Qualifications:

  • Minimum of 5 years in engineering studies such as Mechanical, Electrical, and Building Services.
  • Minimum of 15 years as Director of Engineering or Facilities within five star properties.
  • Excellent verbal and written communication skills.
  • Strong Mechanical Engineering skills.
  • Excellent knowledge of major building systems, power plant, chillers, air conditioning system, kitchens etc.
  • Experienced and knowledgeable in energy management.
  • Quality driven with a passion for guest satisfaction.
  • Possess excellent organizational and administrative skills, result oriented, excellent interpersonal skills, self-motivated, team player with good leadership skills.
  • Advanced computer skills - Must be computer literate and experienced user of office automation application such as Word, Excel, Visio, etc.

 

Salary / Benefits:  Far above normal package for a 5 star Director of Engineer in the region.

DIRECTOR OF OPERATIONS AND BRAND MANAGEMENT (3 STAR BUDGET FULL SERVICE AWARD WINNING BRAND) – UAE

Reporting to the CEO of this well respected group, which has hotels, restaurants and retail outlets, we require a “right hand man/woman” to assist the hotel CEO in the running of their 3 star hotels and restaurants and help open 3 more in the next 6 months.

Minimum 5 to 10 years’ experience in all operational departments within 3/4 star hotel group. UAE experience is mandatory.

Our client seeks a Director of Operations and Brand Management who understands multi hotel operational standards and has in the past been a senior General Manager with a well-known brand or multi-unit General Manager and has done new hotel openings in the past.

He/she will be involved in establishing the business and the successful implementation of action plans, training and staff development, revenue and cost management.  You will supervise and direct all General Managers, as well as sales and maintaining excellent business standards with business associates and government authorities.

You must also have the ability to develop and establish SOPs, playing a lead role in determining strategic goals and objectives for the hotels and achieving Budgets. 

Mandatory requirements are:

  • Must have recent operational and management history in the UAE.
  • 15 to 20 years of hotel experience.
  • Specialization in leadership development
  • Recent experience in 3/4 brands.
  • Exposure to Food and Beverage and new F&B Concepts is an asset.
  • Current or recent history in multi-unit management is very important.
  • Diploma / Degree in Hotel Management.
  • Salary is negotiable with expatriate benefits.

DIRECTOR OF FINANCE - CARIBBEAN

Our client, a five star deluxe resort in the Caribbean requires an experienced Director of Finance who, as a member of the resort's senior management team, will provide business and financial leadership and guidance in all matters relating to operation of the resort. 

Responsibilities include, but are not limited to, the following:

  • Manage and lead the hospitality accounting team in the production of timely and accurate monthly operating statements and management reports.
  • Prepare annual operating and capital expenditures budgets, monthly forecasts, and analyze and report on monthly variances.
  • Implement, monitor, and adhere to operating procedures and controls in accordance with local and corporate policies.
  • Interact regularly with the resort's management team to achieve these goals.
  • Oversee accounts receivable, accounts payable, and collection functions for the resort (hotel, spa, and club).
  • Prepare for and co-ordinate the resort's annual external audit.
  • Oversee the reconciliation of bank accounts and all other balance sheet accounts on a monthly basis.
  • Ensure proper, timely payment of fees for licenses, permits, regulatory contracts, and insurance policies.
  • Direct cash management activities to ensure proper use and timely availability of funds.
  • Have a thorough understanding of the resort's hotel management agreement, and advise senior management accordingly.
  • Oversee management of the resort's information technology and purchasing/logistics departments
  • Thorough knowledge of all jobs in accounting, purchasing, systems management, and food and beverage control areas.
  • Strong leadership skills with demonstrated ability to lead and motivate a team.

 

Experience and Education requirements required to qualify for a work permit:

  • A minimum of a Bachelor's degree in Accounting or Finance
  • Proven record of successful, progressive management experience in the hospitality industry with a minimum of five years’ experience as Director of Finance/Controller in a full-service luxury hotel/resort environment with stand-alone accounting systems
  • Detailed knowledge of GAAP and the Uniform System of Accounts for Hotels and Clubs, point of-sale systems, property management systems (i.e. Opera, etc.) and general business and financial reporting systems (i.e. Hyperion, Sunsystems, Birchstreet, MS Office, MS Great Plains etc.)
  • Thorough knowledge of all jobs in accounting, purchasing, systems management, and food and beverage control areas
  • Ability to assemble, analyze and understand integrated spread sheets, databases, and complex technical information
  • Thorough knowledge of all jobs in accounting, purchasing, systems management, and food and beverage control areas

 
Additional Requirements:

  • Preferably travelling single, however family status is ok (no schooling allowance provided)
  • Available to start 6 – 8 weeks from acceptance of offer (dependent on Immigration approvals)

 

The position will report directly to the Corporate Director of Finance Operations and the property Managing Director.

Manages:

  • Assistant Director of Finance
  • Operations Accountant
  • Chief Accountant
  • Credit Manager
  • Income Audit
  • HOA Accountant
  • AP Clerk
  • A/R Clerk
  • Payroll Administrator
  • I.T. Manager + 2 Administrators
  • Director of Purchasing + Asst. Purchasing Manager

 

Compensation Details

  • Salary range is 120 - 130K
  • Housing allowance of 3,500k per month
  • Vacation is 20 days per year
  • Sick benefit is 15 days per year
  • Relocation reimbursement to max of $3k

 

SENIOR DIRECTOR OF SALES & MARKETING – JAKARTA

ONLY those with solid experience in the TOP FIVE LUXURY International brands will be considered.

International experience is very important and SE Asia experience is mandatory.

One of the most luxurious and award winning hospitality groups in Indonesia seeks a “dynamic” Senior Director of Sales & Marketing for their 5* luxury hotel in Jakarta.

This is a large hotel with more than 580 stunning rooms, several restaurants serving one of the best cuisines by top chefs, state of the art health and spa facilities, and large banquets/meeting rooms.

As this is a very busy city center hotel that caters to VIPs, dignitaries and influential guests, you must have extensive experience in similar large and luxury properties that are part of the top International luxury brands.

Our client will only consider those with exceptional leadership and interpersonal skills, along with solid knowledge of new market trends in Indonesia, SE Asia and Internationally.

You must have extensive client contact list in SE Asia and globally.

Presentable personality and fluent communication skills are very important.

Salary: Excellent salary + expat benefits for self and family.

ITALIAN (MICHELIN STAR) CHEF – JAKARTA

A prominent 5* luxury hotel in the busy city center of Jakarta requires an Italian Chef with Michelin Star restaurant experience.

As this hotel is known for winning awards for its outstanding restaurants and service, the ideal chef will have strong roots in Italian cuisine; with extensive training and experience in one of the best Michelin Star Italian restaurants in the world.

Experience in stand-alone famous Italian restaurants in New York and Italy is preferred.

You must also be an excellent leader and trainer for your kitchen staff.

Excellent salary + benefits.

PROJECT MANAGER - ITALY
(ONLY THOSE WHOM HAVE ITALIAN WORK EXPERIENCE & ITALIAN LANGUAGE FLUENCY WILL BE CONSIDERED)

An Italian speaking Project Manager is required to open two hotels in the Tuscany region.  These properties belong to a major American Hotel Group who manages luxury properties and casinos in USA and the Caribbean.

These two properties are located in the prominent cities in Tuscany, and the ideal candidate must possess relevant educational degree such as an Architect or an Engineer, with at least 10 years progressively responsible experience in providing support or undertaking hospitality projects, including opening hotels and resorts.

The Project Manager will be required to set up the two properties design and project teams, as well as develop the proposals for the construction.

You are also responsible for the direction of the development process from the initiation (construction) of the project to its completion; which includes operator contract, FF&E installations, design and management contract, and client reporting.

Must have work permission for Italy to be considered.
Italy experience is mandatory.

Responsibilities will include the following:

  • Provide advice to senior management on all aspects of project management, and environmental controls and the operational efficiency of the property.
  • Ensure the effective financial management of the construction department by setting maintenance budgets, capital works programs and engineering plans and ensuring that performance against these are regularly monitored and reviewed.
  • Responsible for the general cost control aspects of the two properties; including purchasing, the preparation of departmental cost budgets and their implementation and submission to management.

 

Note: Our client will consider hiring a Contract Consultant to open the projects.

Salary: Very negotiable.

RESTAURANT CHEF – CHINESE SOUTHEAST ASIAN AND JAPANESE CUISINE/ ONTARIO, CANADA

Searching for an outstanding Restaurant Chef will be responsible for a very busy Chinese, Southeast Asian and Japanese cuisine restaurant operation in British Columbia.   To work with an amazing management team in Canada to build sales and grow the business. Must have excellent communication and team building skills, personable and professional appearance, and be a champion in maintaining the highest of culinary standards.

The successful candidate must possess a true passion and dedication in fine Chinese, Southeast Asian and Japanese cuisine.  A minimum of 5 to 7 years working in an Asian kitchen with solid management experience. Thrives working under pressure, is organized and willing to put in as much effort to completely satisfy the guest at this award winning team establishment.

Right at home with high end Chinese, Southeast Asian and Japanese cuisines.  Solid banquet/catering experience is an important asset.  Excellent skills in showcasing innovative and trend setting culinary items.  Solid business acumen with sound food and labour cost controls.  A culinary degree and or red seal is strongly considered an asset.   Great and proven administrative skills including scheduling, payroll and inventory controls

Starting Salary up to $65,000 plus tip program and incentive bonus with excellent benefits package including health, medical insurance and retirement.  “A truly amazing place to work and make a name for yourself”

GERMAN SPEAKING VICE PRESIDENT SALES & MARKETING – GERMANY
 “Please apply only if you have EU Passport”

A well-known and respected four star full service Hotel group in Europe seeks a German speaking Vice President Sales & Marketing.  Working experience in Europe is mandatory and experience in a Corporate or equivalent Sales & Marketing role would be considered a valuable asset.  As the group has 75 hotels, experience overseeing a large number of properties would be mandatory.

Fluency in German and English is a mandatory requirement.

Based in the Corporate office (in Germany) the Vice President Sales & Marketing will be responsible for overseeing all sales and marketing functions in Europe.  This well-established group is a leader in their market segment.

The primary responsibilities for this post include optimizing and directing the total sales resources within the group, as well as the hotel and cluster sales resources.  In addition, the VP Sales and Marketing will manage key international clients as well as the groups Global Tradeshow and Customer events participation.

Experience required for this post:

  • Experience in Europe (and especially in Germany) is mandatory.
  • Managed a senior sales leadership role in the European region across hospitality, travel or services.
  • Has led a sales team to success exceeding their revenue and market share targets.
  • Understands and has applied strategic sales management principles in managing resources and business outcomes.
  • Managed a Global Sales and Marketing organization for a hospitality, travel or services business.
  • International exposure to sales and customer management across Europe.
  • Excellent business contacts in MICE, Leisure and Consortia business segments.

 

Qualifications:

  • A Business Degree from a recognized University.
  • MBA or Masters in a related discipline include International business, Sales, Marketing or Promotions.

 

Salary: Above average salary and super incentive program.

CHIEF BUSINESS DEVELOPMENT & DIGITAL MARKETING OFFICER / TIMESHARE / HOTELS – MALAYSIA

Our client is a subsidiary of a multinational conglomerate with diversified businesses and regional offices all through Asia & Africa. In line with their long-term strategic growth plans, they seek a dynamic Head of Business Development & Online Marketing.

Reporting to the company Board of Directors, the Head of Business Development and Online Marketing is an integral part of the senior management team and will be overall responsible for:

  • Leading and directing all aspects of business development, marketing, customer experience, information technology, vacation club and resorts operations to achieve revenue and profit growth targets.
  • Devising strategies to drive online traffic.
  • Developing and managing digital marketing campaigns.
  • Overseeing the social media strategy for the company.
  • Directing and enhancing the company’s systems and procedures to achieve operational excellence and enhance customer satisfaction
  • Playing a critical role in helping to shape and guide the future growth and development of the organization.
  • Maintaining professional at all times while acting as a key brand ambassador.

 
Salary in Six-figure region + Expat Benefits.

VICE PRESIDENT HOTEL MAINTENANCE/ENGINEERING – GERMANY
“Please apply only if you have EU Passport”

An established European Hotel group, considered amongst one of the largest and most respected Hospitality Management Companies seeks a German speaking Vice President Maintenance. 

PS: “Hotel” Engineering and Maintenance experience is mandatory.

This is an excellent opportunity for an extremely hands-on maintenance professional to oversee the engineering and maintenance operations of their many hotel properties.  As this group owns and manages over 75 hotel properties, the VP Maintenance will be responsible for all matters related to the repairs, maintenance and operation of the engineering facilities for the group’s properties.    

Fluency in German and English is a mandatory requirement.

Working experience in Europe is mandatory and minimum 10 years of experience in a senior post would be considered a valuable asset.  You will also be responsible for maintaining all mechanical, electrical and electronic equipment including heating and ventilation.

In addition, you will have significant technical experience in engineering disciplines related to the hospitality industry, in order to support and guide your team.

Key responsibilities include, but are not limited to:

  • Organize and set up preventive maintenance programs for all electrical and mechanical equipment, including general building works.
  • Supervise and liaise with all contractors, write specifications for all electrical, mechanical and associated building works complying with the local government regulations and inspect and sign for contractor works upon satisfactory completion.
  • Oversee the general maintenance of all life safety systems throughout the hotel and report any major defects.
  • Ensure that all administration files are kept up to date including drawing prints, specifications and equipment, technical maintenance manuals, etc.
  • Recommend and evaluate energy conservation programs and ensure they are carried out as well as investigate the wastage.

 

Qualification: 
Ideally a degree in mechanical and electrical engineering with at least five years of regional experience within the hospitality industry is preferred and the ability to find fault and rectify subsystems is essential.

Salary: Euros 140,000 per year (range).

CORPORATE TRAINER - LEARNING & DEVELOPMENT OR ROOMS DIVISION EXECUTIVE – USA, DUBAI AND INDIA

We are currently looking for a strong Corporate Trainer - Learning & Development Executive or Hotel Rooms Division Executive. Someone who is a dynamic individual and who has a successful and in-depth training background preferably with demonstrated strengths in hospitality, public speaking, relationship building. He/she should be able to deliver an exceptional learning and development product. This role requires executing contracted hotel, restaurant and spa training to respective clients (properties in the US and some worldwide); plus have a considerable working knowledge of star-rated standards/benchmarks.

Responsibilities

  • Perform a defined number of hotel, restaurant and spa training sessions to hospitality clients.
  • Conduct classroom training to departmental groups within each client property to represent and interpret the company's standards.
  • Communicate both internally and externally as necessary for training preparations; work with the client to determine agenda, recommended attendance and overall logistical planning, Facilitate training classes with sensitivity to group dynamics and current star-rating level to create a positive and motivating learning environment

 

Skills required

  • Has extensive training and/or learning and development background in the luxury hotel, spa and restaurant market.
  • Considerable knowledge of operations within the hospitality industry with experience Level of 7 or more years with preferred hospitality Learning & Development experience
  • Substantial travel experience at the luxury level in the US and Internationally, A unique blend of business acumen, technical aptitude and strong organizational skills; effective at multi-tasking and working as both an individual and as a team.
  • Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail Flexible and can easily adapt to changing priorities on notice, excellent managerial skills and proven record of strong client-relationship building, outstanding written and verbal communication skills.
  • Knowledge of second language such as Spanish, French or German would be an asset.
  • Strong and confident presentation style. Extremely organized, mature and self-motivated.

 

CORPORATE LIFESTYLE HOTEL/HOSPITALITY INTERIOR DESIGNER – FLORIDA, USA.
(Only those who have US Citizenship or US Work permission will be considered)

A major American Hotel Group who manages luxury properties and casinos in the USA and the Caribbean, seeks a Corporate Interior Designer for their Miami Florida head office with an extensive background in high-end hotels worldwide.

The primary responsibilities for the Corporate Interior Designer are to lead and direct the Interior Design department operations. This includes, but is not limited to, creating and executing a strategic plan to develop and build new, cutting edge, significant interior design concepts. Must have extensive experience in all project phases from concept through to completion, as well as top-notch design, graphic and presentation skills. Lifestyle and Contemporary design experience is mandatory.

The ideal candidate must have a minimum of 10 years’ interior design experience with major 5-star properties like, 1Hotel, W Hotels, SLS, Edition, Morgans Hotel Group, etc. They must be extremely creative and resourceful and have a sharp eye for design trends and attention to detail. Time management and the ability to meet deadlines is vital.

Minimum 3 years’ experience in an architectural office environment is required and an architectural background is preferred, but not mandatory. Person will report to COO and work in tandem with the VP, Creative Entertainment.

Compensation: Based on experience.

The ideal candidate will be responsible for directing, coordinating and overseeing the overall operational activities of all departments within the resort and for ensuring that the various business units operate in line with the group’s mission statement and meet their fiscal and qualitative objectives.
Compensation:  The salary being offered is excellent as well as an incentive bonus and a comprehensive benefits package. Plus all the sports and social activities you and your family can possibly handle.

EXECUTIVE CHEF – USA

Our client in southern California is a 5 star, large volume restaurant currently expanding its brand nationwide requires an excellent Executive Chef. The ideal candidate should have a background with large volume free standing restaurants or combined with 5 star hotel restaurant experience.

Requirements:

  • High attention to quality both in ingredients and final presentation, ability to manage team of up to 100 including 3 Sous Chefs.
  • Large focus on kitchen management and not as much focus on creative culinary (although that is a portion of the position 80/20 roughly)
  • Strong financial background on food cost, labor cost etc.
  • Responsible for larger than normal menu size.
  • High energy and very good stamina
  • Eclectic menu choices and recipes
  • Salary $110,000-$130,000+USD gross negotiable plus bonus and benefits.

 

 

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