Vol. 64 Aug-Sept 2017 Newsletter

Rooms Opportunities

(French) Executive Housekeeper  - French Polynesia

You must be a French national to apply for this post!

A 5* luxury resort located on one of the beautiful islands of French Polynesia seeks a French speaking Executive Housekeeper.  This property has recently been renovated to an upscale luxury resort and is part of one of the largest International brands in our industry. 

Important requirements for this role include (but are not limited to):

Fluency in English and French languages. Minimum of 3 -5 years’ experience in a similar position in a luxury hospitality brand.

Successful experience in a 5* resort.

Pre-opening and opening experience within an international group would be preferable.

Island resort experience would be an asset.


The Executive Housekeeper is responsible for the day to day housekeeping operations. He/she manages the priorities and implements operating procedures and standards as per the brand and the company strategy.

You will maintain a high level of service for each guest, control quality of the rooms and ensure that all activities related to Housekeeping such as Laundry, turn down and public areas are well delivered and conformed to the hotel standards.

Other responsibilities include the wellbeing of guest and team members by following or implementing procedures for Hygiene, security, lost and found divisions.  You will also ensure good communication within your team.


Salary as per profile and experience + all expat benefits.

This post applies to single candidates only.

Director of Front Office - Caribbean

Our client, a five star luxury property in the Caribbean requires a dynamic Director of Front Office operations with a minimum of six years’ experience. The Director of Front Office will be responsible for the daily operations of the Rooms Division department. The successful candidate will be responsible for directing the day-to-day operations of the Front Office, assisting the Managing Director (GM) in implementing hotel goals, strategies, etc. Key responsibilities will include but will not be limited to being a member of the executive team, work closely with other team members in achieving hotel's goals and objectives. • Review and evaluate performance of the Rooms Division department team on an ongoing basis. Establish annual objectives and ensure that Brand standards are maintained at a superior level on a daily basis. • Rooms Division,Security and Guest Relations departments as it relates to the hotel operations Responsible for establishing and maintaining hotel standards in order to achieve and maintain the “5 star" status. • Stay abreast of all local activities & business trend • Ensure proper maintenance of the building, grounds and vehicles • Ensure property compliance with health, fire / safety, OSHA and ADA or local equivalent • Assist in establishing and creating goals and strategies for both the operational and financial success of the hotel.

Profile: • Over six years of experience in Rooms Division • Knowledge of quality management in keeping with very high brand standards • Good communication skills, Strong leadership and training skills.

Compensation Package: Salary is US $75 k per annum (family package); Housing allowance of $3,500 per month; Vacation is 15 days per year plus sick benefits is 15 days per year. Relocation reimbursement to max of $5k and all other ex-pat benefits including travel to home country. Note: Resort experience preferred and family status

EAM Rooms –  Caribbean

Our client a five star luxury resort with over 500 rooms requires an experienced Executive Assistant Manager who will oversee the Rooms Division department and will report to Resort Manager. He/she must have luxury experience and also experience in a resort environment. He/she will oversee a staff of over 600 including Front Office, Housekeeping, Butler Services, Laundry etc. He/she should have excellent communication skills especially in English.

Salary package is for full family status

US $70 k base per annum tax free plus guaranteed bonus of US$8000 per annum

Housing allowance is US $2500 plus all ex-pat benefits and relocation

EAM / Director of Rooms (“Luxury” Hotel/Resort) – Bali, Indonesia

Please apply ONLY if you have minimum 8 years of progressive management experience in Rooms Division/Front Office Department in a full service five star or five diamond luxury hotel/resort or recognized top international hotel chain or any high end independent luxury properties.

SE Asia experience is important, while International experience in leading resorts will be an added advantage.

One of the most beautiful and large 5* resorts in SE Asia seeks an experienced Director of Rooms, with solid track record of working in the top five luxury hospitality groups.  This is a more than 350 room luxury resort, with one of the best restaurants in its region, along with state of the art Spa, Health and Recreation facilities.

This resort is well known for its opulence and luxury, and has won several awards Internationally for being “the best in the world”, so client will consider only those with similar resort experience as Director of Rooms.

To qualify for this post, you must demonstrate strong leadership and communication skills, and be highly guest focused.  You will oversee and direct all aspects of Rooms Division operations, monitor personnel to ensure guests receive prompt, cordial attention and personal recognition.

The successful candidate will be a highly energetic individual who is excited about the challenges that a large and luxury resort demands on a day to day basis.

You should process a hospitality degree or diploma in your related field. You must also have outstanding leadership and supervisory skills/experience.

Excellent salary + expat benefits for self and family

Japanese Director of Rooms - (Villas) – Bali

A resort which is well known for its opulence and luxury, and has won several awards Internationally for being “the best in the world”, requires a Japanese national for their need for a Director of Rooms – Villas.

  • Must be a Japanese national.
  • A strong Rooms Division person is required with extensive experience in 5* International groups.
  • Large property experience is important, along with SE Asian experience.
  • Luxury hotel background is mandatory in luxury resorts / hotels.


Excellent Salary _ expat benefits

Reservations Manager – Mexico

Our client is an international company known for their award winning properties, they have been recognized as one of best luxury hotel groups in the world. They have more than 5000 employees across Asia, Middle East, the Americas and the Caribbean. They are looking for an experienced Reservations Manager who will lead and oversee the daily operations of the Reservations Department

Description & Background Requirements

  • Reports to Director of Revenue Management
  • English Language mandatory, Spanish is a great asset for this opportunity
  • To provide leadership and management of all aspects of revenue generation within the Reservations department to include training, coaching, mentoring, cultivating and motivating a team of professionals to effectively maximize profit for the hotel
  • Knowledge and experience of the Five-Stars Luxury hotel market
  • Experience in the Caribbean or North America on a similar position as Reservations Manager or Revenue Manager
  • Knowledge of different hotel distribution systems
  • Experience in hotel properties that handle different industry segments such as residential living, time share, luxury long term rental and guest rooms

Will support Front Office and Sales Departments, will cover for the Director of Revenue in their absence

Salary: Negotiable

French) Head Concierge – French Polynesia

Due to Visa Restrictions, Only French Nationals will be considered.

Do not pass up this fantastic opportunity to join one of the world’s top Hotel Groups in their stunning 5-Star Luxury property in French Polynesia!

As the Chef Concierge will be responsible for the day to day operations of the Concierge team. You will ensure sure all services and activities offered to the guests will be of the highest standard. With your previous experiences and on-site training you will be the local expert for our guests. By engaging the guest with an authentic and warm attitude and smile you will share your knowledge of the area, highlight the local culture and inform the guest about all resort activities. Your objective is to ensure that the guest has a memorable experience at the resort that even exceeds their utmost expectations. Your team will be responsible to make internal and external bookings and develop an efficient commercial strategy with the service partners/providers. You will follow up to ensure complete guest satisfaction and communicate all appropriate information to the related departments.
As a team leader who knows how to create a good cohesion and team spirit, you will be responsible to mentor your team, inspiring them and ensuring they have the training and support they need to achieve their objectives.

Application Requirements:

Due to Visa Restrictions, the successful candidate must travel on a French Passport
Successful experiences in a similar position in luxury hospitality, 5* hotels
Member of Clefs d’Or
Previous island experience would be an asset.
Fluent in French and in English. A third language would be an asset.

Package Details:

Salary as per profile and experience
No Income taxes applies in French Polynesia
Medical Coverage provided
Service charge at the end of the year
Arrival and departure flights
Single accommodation provided, fully furnished with WIFI and TV included. On-site meals are provided


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