Vol. 65 November 2017 Newsletter

Rooms Opportunities

"Luxury" Director of Rooms – Bali, Indonesia

If you have "Luxury" property experience (minimum of 8-10 years) in Rooms Division in one of the top five International luxury hotel/resort brands, then this is the best opportunity for you to work in this 500 room magnificent and award winning 5* resort in Bali.
To qualify for this role, you must have International and SE Asia experience in leading hotel/resort brands, along with a solid track record of working in the Rooms Division.  You must demonstrate strong leadership and communication skills, and be highly guest focused.   

This resort is well known for its opulence and luxury, and has won several awards Internationally for being “the best in the world”, so client will consider only those with similar resort experience as Director of Rooms.
You will oversee and direct all aspects of Rooms Division operations, monitor personnel to ensure guests receive prompt, cordial attention and personal recognition.

The successful candidate will be a highly energetic individual who is excited about the challenges that a large and luxury resort demands on a day to day basis.
You should possess a hospitality degree or diploma in your related field. You must also have outstanding leadership and supervisory skills/experience.

Excellent salary + expat benefits. 

Director of Purchasing – Ontario, Canada

Our client, having a superior first class hospitality operation is seeking a Director of Purchasing.  This individual will be the Head of the Purchasing Department and will oversee all the purchasing departments for this major hospitality facility. The successful candidate will be responsible for coordinating the acquisition of goods and services on behalf of the corporation according to established policies and procedures. 

You will be responsible for handling and overseeing the procurement of goods and services through appropriate bidding processes to achieve optimum price value while maintaining superior quality consistent with established control policies and procedures. 

The Director of Purchasing will be responsible for managing and leading the activities of the Purchasing department, including overall responsibility for the recruitment, training, performance appraisals and disciplines of the whole purchasing team that are up to 8 professionals in the department.

He/She will have a minimum of five years of prior work experience in a senior Head of Purchasing environment. Current/previous experience in a public sector/hospitality industry purchasing environment is a definite asset. Experience in the development and issuance of "Request for Proposals" and "Request for Quote" documents, managing supplier relations and commodity buying is required. 

The core competencies for this position include customer service, teamwork and cooperation, communication, self-development and initiative, valuing diversity, integrity and building trust, achieving quality results, technical/professional knowledge. The ability to demonstrate knowledge and understanding of safe food handling standards and beverage management is also a definite asset. 
Compensation for this progressive purchasing management role is outstanding, plus an excellent incentive bonus as well as a superior company benefit package.

***Only Canadian Residents will be considered for this opportunity***

Director of Rooms – Florida, USA
*Only candidates with US Citizenship or Green Card will be considered for this post*

Our client currently seeks a Director of Rooms for their luxury hotel in Florida. This large property requires an experienced Director of Rooms who has worked in a five star, AAA 5 Diamond or similar luxury environment.

This role will oversee all rooms division departments of this over 385 rooms luxury property and will be responsible for maintaining and improving the quality of service for all guests. We’re searching for a well-rounded hotelier who has experience across multiple hotel disciplines.

The successful candidate will be responsible for managing the day to day activities of a large contingent of staff and must be able to communicate effectively with an eye towards improving guest satisfaction. This role oversees several different departments that require an ability to focus on multiple priorities and the ability to delegate responsibilities as needed. You must show strong initiative to seek out improvements and assist employees in succeeding towards key targets and objective.

Requirements:
•College/University Degree.
•5+ years of “luxury” hotel experience in one of the top five International brands, with a focus towards rooms division.
•Experience managing a large team.
•Previous working experience at a large hotel/resort. Ideally 300+ rooms.
•Excellent communicator.
•Spanish language skills a plus.
•Ability to train new staff to perform at the required level of a top hotel.
•Keen understanding of finance, including budgeting, forecasting, and income statements.
•Strong work ethic and ability to work long days as needed

Compensation:

The role of Director of Rooms is critical to maintaining the demanding standards of this luxurious hotel and its clientele. As such they require a top candidate who has excelled in similar environments. The client is willing to pay an excellent salary to assure they can find an outstanding candidate who can grow and succeed with the company.

*Only candidates with US Citizenship or Green Cards will be considered for this post*

Reservations Manager – Indian Ocean

Our Client, a five star resort in the Indian Ocean with over 90 villas and private residences urgently requires an experienced Reservations Manager who will be responsible for a multi-property Reservations department and will lead six people. Our client is looking for a strong Hotel Reservations specialist who has a minimum of three years’ experience. He/she must be able to lead the team effectively and be able to work independently.

Resort experience is preferred, however Reservations Management experience is priority. He/she will report directly to the Director of Sales & Marketing.

Salary package is very competitive.

Approximately US $ 3000 - $3500 net per month negotiable based on experience, plus single status accommodation, plus all meals included in any restaurant, medicals etc. provided. R&R to home country plus flights once a year to home country.

Please note this is a single status position.

(French) Resort Manager / EAM Rooms (#2) - French Polynesia

ONLY French citizens will be considered for this post.

One of the largest International Groups known globally for their 4 and 5 luxury hotels and resorts currently seeks a hands on Resort Manager/EAM Rooms (#2) for their 5* resort in French Polynesia.

This individual will oversee the effectiveness of guest service, team performance and development, and service enhancements of this 5* luxury resort.  You will be responsible for the day to day operation of Front Office, Guest Services and Housekeeping.

Mandatory requirements:

Fluency in French and English is mandatory. 
 You must be a French citizen.
 3-5 years previous experience in a luxury hotel/resort environment at a senior Rooms Division leadership level.
Self-confident, proactive, and able to prioritize and make effective decisions.
 Computer literacy a must.
University/College degree in a related discipline.

Salary: Negotiable + service charge, bonus and expat benefits.

Executive Housekeeper – Caribbean

Our client a multi award winning five star luxury resort in the Caribbean requires an experienced Executive Housekeeper who will report and assist the Director of Housekeeping. This role oversees over 250 staff and supervisory team of over 20 Assistant Managers and Supervisors.
He/she requires to be physically fit in order to meet the needs of this demanding role which oversees a large Housekeeping department which includes over 500 rooms and villas, large number of restaurants, meeting space and grounds. In addition this role also oversees the Laundry department and Linen room.

Overall Responsibilities: To direct and control all housekeeping activities in addition to the maintenance of all rooms and public areas in accordance with company standards for cleanliness and budget costs in order to ensure guests satisfaction.

GENERAL RESPONSIBILITIES:  To assist with the preparation of yearly budgets and be guided accordingly throughout the year by placing emphasis on cost control.
To work within the manning guide with planning in regards to payroll control and personnel procedures.
To supervise and coordinate the activities of Supervisors, Floor Inspectors, and QFI’s, (Quality Floor Inspectors) to achieve a high quality of service and cleanliness while maintaining and monitoring the expenditure of the department.
To be accountable for the quality of the Public Areas- ensure areas are well maintained.
Responsible for regular training and inspections to ensure adherence to cleanliness standards.
Work closely with all Housekeeping Management to achieve/exceed departmental goals.
To be firm and fair leader and a role model for all team members.
To continually look for ways to improve the operations of the Housekeeping Department to the perpetual benefit of Talents and Guests.
To ensure that you and all team members are familiar with the Resort’s Health and Safety, Environmental Policy, Fire Prevention, Accident/Incident Procedures.

Competitive Salary Package: Competitive base salary tax free (negotiable depending on experience) plus housing, medicals and company ex-pat benefits. Gratuity, approx. $8000 per annum depending on occupancy, deduction for medical cover approx. $200 per month. Accommodation allowance $1650 US will be given (utility bills, water and electricity paid by yourself).
Company will supply and pay for work permit (you pay for support materials such as blood test, certification of documents etc. in place of residence). Relocation/flights - taken care by company plus travel related expenses up to $1000


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