Vol. 64 Aug-Sept 2017 Newsletter

Senior Management Opportunities

Chief Operating Officer – SE Asia

This role will appeal to a senior executive who may be with a huge hospitality conglomerate, who wants to control his/her destiny and manage an International operation from A to Z! 
This is an excellent corporate management opportunity for an entrepreneurial hospitality executive from a leading hotel company in SE Asia.  A COO is required for a highly respected hospitality group, considered as one of Asia’s most professionally managed hotel companies. This is an outstanding opportunity to join a progressive expanding brand with almost 50 hotels globally. 

PS:  Please note only those with a hospitality background (preferably in Hotels), with sufficient Asian understanding and who is at present a Hotel CEO, COO, Executive or Senior Vice President will be considered.  This group owns and operates almost 50 hotels globally.  *** Please do not apply unless you qualify!

The COO will be directly responsible for directing and supervising all the division maDirector of Operations and Brand Management (3 Star Budget Full Service award winning Brand) – UAE

Reporting to the CEO of this well respected group, which has hotels, restaurants and retail outlets, we require a “right hand man/woman” to assist the hotel CEO in the running of their 3 star hotels and restaurants and help open 3 more in the next 6 months.

Minimum 5 to 10 years’ experience in all operational departments within 3/4 star hotel group. UAE experience is mandatory.

Our client seeks a Director of Operations and Brand Management who understands multi hotel operational standards and has in the past been a senior General Manager with a well-known brand or multi-unit General Manager and has done new hotel openings in the past.

He/she will be involved in establishing the business and the successful implementation of action plans, training and staff development, revenue and cost management.  You will supervise and direct all General Managers, as well as sales and maintaining excellent business standards with business associates and government authorities.

You must also have the ability to develop and establish SOPs, playing a lead role in determining strategic goals and objectives for the hotels and achieving Budgets. 

Mandatory requirements are:
•Must have recent operational and management history in the UAE.
•15 to 20 years of hotel experience.
•Specialization in leadership development
•Recent experience in 3/4 brands.
•Exposure to Food and Beverage and new F&B Concepts is an asset.
•Current or recent history in multi-unit management is very important.
•Diploma / Degree in Hotel Management.

Salary is negotiable with expatriate benefits.

Corporate Lifestyle Hotel/Hospitality Interior Designer – Florida, USA.

(Only those who have US Citizenship or US Work permission will be considered)

A major American Hotel Group who manages luxury properties and casinos in the USA and the Caribbean, seeks a Corporate Interior Designer for their Miami Florida head office with an extensive background in high-end hotels worldwide.

The primary responsibilities for the Corporate Interior Designer are to lead and direct the Interior Design department operations. This includes, but is not limited to, creating and executing a strategic plan to develop and build new, cutting edge, significant interior design concepts. Must have extensive experience in all project phases from concept through to completion, as well as top-notch design, graphic and presentation skills. Lifestyle and Contemporary design experience is mandatory.

The ideal candidate must have a minimum of 10 years’ interior design experience with major 5-star properties like, 1Hotel, W Hotels, SLS, Edition, Morgan’s Hotel Group, etc. They must be extremely creative and resourceful and have a sharp eye for design trends and attention to detail. Time management and the ability to meet deadlines is vital.

Minimum 3 years’ experience in an architectural office environment is required and an architectural background is preferred, but not mandatory. Person will report to COO and work in tandem with the VP, Creative Entertainment.

Compensation: Based on experience.

Pre-Opening Resort Manager – Maldives

**European candidates are strongly encouraged to apply**

We are seeking a young and enthusiastic Pre-Opening Resort Manager for a beautiful luxury resort in the Indian Ocean comprised of over 150 spacious villas & rooms surrounded by tropical foliage and a white beach with many F&B outlets.

Applicants should possess a strong background in Sales & Marketing as well as knowledge of European markets. The ideal candidate will be multilingual, innovative and highly Eco-friendly.

Requirements

  • 3-5 years’ experience in a 5 star resort/hotel
  • Strong Sales and Marketing knowledge and practice
  • Multilingual
  • Pre-opening/Opening experience a strong asset

Salary

USD 84,000 – 96,000 net commensurate with experience. Expat package, R&Rs and bonus as per company policy.
Single status or with spouse (no children).

General Manager – Indian Ocean

A beautiful 5 star Resort & Spa in the Indian Ocean with over 200 rooms and numerous restaurants seeks an exceptional General Manager with a 5 star resort background.  This resort is much more than just a holiday destination that offers a stylish island setting with extraordinary restaurants and bars, and plenty of on-site activities to choose from. There is a large natural lagoon and lush tropical island surroundings that will simply take your breath away! 

The General Manager will be responsible for directing, coordinating and overseeing the overall operational activities of all departments within the Resort and for ensuring that the various business units operate in line with the group’s mission statement and meet their fiscal and qualitative objectives. 

The candidate will be accountable for the daily running of the Resort within the agreed guidelines and as amended from time to time. He/She will ensure compliance with the group’s mission statement, directs and maintains sales and marketing activities to achieve the planned performance levels, constantly promotes and develops the Resort’s business base, monitors actual and budgeted goals, develops and controls performance in service and product, delivery, guest satisfaction and financial results.  

This is a very hands-on role for someone who has attention to detail, very guest oriented and employee interactive. High energy and fun personality is desired. Food & Beverage background is preferred. European background is an asset. 
Must have resort island experience. 

Salary: Negotiable.

Computer Animation Expert / Supervisor / Professor – Vietnam 

As a Computer Animation Expert you will play an important role in the process of creating animation for technology, as well as cartoons and video games.  The mission of our client, a world class Animation Studio located in Vietnam is to combine the talent, wisdom and culture of Vietnam with world class technology to create animated films that appeal to audiences of all ages. 

The Computer Animation Expert is required to work along with a team of animators to create animations on a project.  You will conduct research for projects, meet with clients to review deadlines, create a storyboard, produce the animation and then edit the animation as needed in coordination with the animators, game designers, directors and other staff.  

As a computer animator, you use computer technology to illustrate and design believable settings and characters in movie frames, video games and animation. You will also play a role in the development of Web and mobile technology, as well as work with a team of other people to tell a story, using your artistic and story-telling skills in the design of video games or film. 

To qualify for this post, you will need a Bachelor's degree; associate's degree and/or certificate programs.  Further education in fine arts and computer animation is also important for this role. 

The key skills for this role include teamwork, creativity, visual art and storytelling, and technical skills for multiple platforms (video games, film, websites, mobile devices).

General Manager – Southern California, USA

Our client, a luxury hotel group, currently requires a top General Manager with opening experience for their new property in Southern California. Currently under construction, this new property will be a 5 star luxury hotel with over 600 rooms.

The resort style property will include a large amount of meeting and retail space as well as restaurants, bars, multiple pools and many luxury suites.
Opening experience is critical for this role. It’s expected that the successful candidate will have previously helped guide hotel construction projects and openings.

This will be a top end luxury property and the client is looking for someone who has worked with large luxury chains in the past and has experience in Southern California. This will be a very large scale project from construction to operation and it’s important that any candidate has experience in a large hotel/resort.

This person must be a self-motivated General Manager with experience in 5 star properties.  You must have a successful history of increasing revenues and profits by implementing aggressive marketing initiatives, improving productivity, customer service and team building.

The GM must be very hands-on and a creative individual with an outgoing personality and an approach of ‘’thinking out of the box’’.  It is important for the General Manager to possess strong interpersonal skills. 

The candidate should be very goal oriented, results driven and strives hard to meet high standards and leads a team to do the same.

Compensation: Salary and benefits expected of a top General Manager in Southern California.
Must currently have US Citizenship or Green Card.

Hotel Manager – Jamaica

Our client, a top rated hotel seeks a Hotel Manager to oversee operations of a very nice property in Jamaica. This position reports to the General Manager and is accountable for overall operations of the resort by participating in the decision-making related to the hotel policy, philosophy, directions, goals and objectives and by taking appropriate action for their implementation as directed.
Candidates must possess a minimum 5 years in an EAM/Hotel Manager role with a top quality and luxury resort/hotel property. Resort experience is a must and they would like to hire someone with current or previous Caribbean island resort background.

Oversees the performance of the Rooms Division with the Front Office Manager, the Executive Housekeeper, the Guest Services Manager, the Security Manager and Health Club Manager, F&B and Engineering Departments. Provides guidance and assistance in the execution of their responsibilities and helps them set their respective departmental objectives under the direction of the General Manager.

Directs and controls all Rooms, F&B and Engineering heads to ensure that all day-to-day operational matters are handled on time and guest expectations are being met.  Oversees the service standards, quality, consistency and presentation in the outlets under his/her responsibility to
ensure that they conform to the requisite standards of the resort and meet or exceed customer expectations.

Excellent salary of 120,000USD base gross taxable, plus housing for single/young family, bonus and excellent benefits offered. Searching for a career minded individuals that will accept this role that will be your last number two position before you will be invited to take on your own resort General Managers role with this company within the next 24 months.

Technical Resort and Hotel Project Director – North/Latin America area

Our client is a major and growing international resort and hotel real estate corporation that requires someone with an excellent background in hotel/resort construction. Must be fluent in Spanish and English with a refined proficient way of dealing with all levels of senior development, construction management and principals of this organization and their peers.  This key Technical position will be based in North/Latin America area of the world.

You will be totally responsible for directing, organizing and coordinating work between technical areas of hotel development and construction of the projects. This position is to meet the objectives of growth and continuous improvement of construction and opening processes. The Main objective of this role is to lead and develop a high performance team, delivering high quality hotel and condominium projects, on schedule and within established budgeted guidelines

Ensure proper management of work between designers, Technical Area departments, Consultants and suppliers on different hotel and resort projects. Guarantee professional, timely and ongoing support for Corporate and Project Managers to ensure coordinated efforts
Champion on methods, procedures and standards for the development of different construction activities, ensuring adherence to international standards and specifications. Strong leadership skills to deal with all issues and works in compliance with national and international highest construction standards

Lead and direct each employee of these to meet objectives and fulfills with assigned responsibilities. Ensure quality of construction, fixtures and finishes in accordance with international standards, through appropriate use of standards manuals, monitoring of Corporate Managers and Project Managers, and frequent visits to all site works, as well as monitoring specialized testing.
Ensure standards manuals, technical specifications, systems, methods and construction processes, which enable new projects development meet with established quality and features in all hotel and real estate where built.
Oversee full compliance of approved projects in accurate accordance with characteristics of design, specifications and project budgets.  You will be expected to travel from site to site up to 40% of the time working hand in hand with all levels of construction, design, government officials and hotel/Resort senior management at each project.

Again must be fluent in Spanish and English (spoken and written)as well as 6 to 10 Years of experience opening hotels or a similar position. Experience in construction project in service hospitality industry is an asset. Specialized engineering knowledge and experience of MEP.  A university degree in hotel or similar or an Engineering degree is a plus not mandatory. Strong interpersonal skills and ability to use design software

This senior technical resort/hotel project management role will offer an excellent US tax free base salary in the 6 figures range plus excellent bonuses, suitable family accommodation allowance and excellent director level benefit package.  This position reports directly to the Vice President of Hotel Development and Construction.

Traditional Animation Expert / Supervisor / Professor – Vietnam 

Our client is a Animation Production company that creates innovative content that stands out in today’s digital world. Working in a collaborative way with producers, writers, directors and animators, you will push the boundaries of storytelling and together you will bring ideas to life. Your work will bridge a variety of realms such as commercials, television shows, music videos, social content and more. 
We are searching for Traditional Animation Artists to join the team and help create the dreams of many. 

Qualifications: 
3+ years of working experience or an extraordinary demo reel.
Expert knowledge of traditional animation principles and Hard Surface Animation.
Excellent knowledge in Maya.
Knowledge of V-Ray and/or Mental Ray is a plus.  Expert in 2D and 3D animation with a minimum of 2-5 years’ experience
Demonstrated talent creating motion graphics and animation content for small and large projects
An amazing graphic designer
An After Effects master + also fluent in Cinema 4D, Adobe Illustrator and Adobe Photoshop
Knowledgeable about animation principles + video post-production
A problem solver who can work independently
Excellent attention to detail.
Ability to take on a delegated task with a minimum of supervision.
Good organization and communication skills.
Ability to work under tight deadlines.
Strong communicational and interpersonal skills.
Ability to work in a strong team environment. 

If you are a passionate artist who thrives on collaboration to deliver the best work possible, yet can manage multiple projects to meet deadlines, please reach out to us to learn more about this great opportunity.

Salary: Negotiable

Vice President of Operations – Hong Kong

A highly regarded International luxury boutique company will be opening their office in Hong Kong and are looking for an experienced multi-unit General Manager with SE Asian experience (mandatory), as well as experience in the luxury boutique market.  These properties have limited service, but have some of the highest customer ratings in the industry!

The VP Operations will report directly to the CEO for assignments and instructions, and lead functions/activities of the group’s operations with other Head of Functions. 

Job Responsibilities:

Manage the workflow of the business to achieve the goals set forth by the COO and lead the team to ensure the business maintains high levels of customer care.
Be technical savvy, keep close watch on market trends in hotels’ operations and update concern parties in a timely manner.
Act as liaison with the owners’ office, other Head of Functions, and Hotel General Managers.
Reinforce the company’s standards and systems and at the same time, take lead to develop and enhance service level and products that are suitable in Hong Kong.

Work Experience:

Minimum 10 years of multi-unit hotel GM’s experience, with minimum of 5 years working experience in SE Asia.  Hong Kong experience a plus!
Corporate experience in international or luxury brand is preferable, but not mandatory.
Experience with creating and implementing processes that result in quality business performance.
He/She also should have great execution skills while setting realistic steps and timelines.
Proven track record in making sound business decisions, having solid leadership skills and the ability to direct and motivate staff.

Qualifications:

Bachelor Degree holder or above in Hotel Management is preferred

Skills:

Excellent written and spoken English.
Strong communication and interpersonal skills.
Strong planning and budgeting.
Strong analytical, leadership and organizational skills.

The salary budget for this position is exceptionally competitive.

PROJECT MANAGER - ITALY

(ONLY THOSE WHOM HAVE ITALIAN WORK EXPERIENCE & ITALIAN LANGUAGE FLUENCY WILL BE CONSIDERED)

An Italian speaking Project Manager is required to open two hotels in the Tuscany region.  These properties belong to a major American Hotel Group who manages luxury properties and casinos in USA and the Caribbean.

These two properties are located in the prominent cities in Tuscany, and the ideal candidate must possess relevant educational degree such as an Architect or an Engineer, with at least 10 years progressively responsible experience in providing support or undertaking hospitality projects, including opening hotels and resorts.

The Project Manager will be required to set up the two properties design and project teams, as well as develop the proposals for the construction.

You are also responsible for the direction of the development process from the initiation (construction) of the project to its completion; which includes operator contract, FF&E installations, design and management contract, and client reporting.

Must have work permission for Italy to be considered.
Italy experience is mandatory.

Responsibilities will include the following:

Provide advice to senior management on all aspects of project management, and environmental controls and the operational efficiency of the property.

Ensure the effective financial management of the construction department by setting maintenance budgets, capital works programs and engineering plans and ensuring that performance against these are regularly monitored and reviewed.

Responsible for the general cost control aspects of the two properties; including purchasing, the preparation of departmental cost budgets and their implementation and submission to management.

Note: Our client will consider hiring a Contract Consultant to open the projects.

Salary: Very negotiable.

Managing Director (Franchise), Restaurant Chain – UAE & UK

Our client, a rapidly expanding table cloth ethnic concept restaurant chain with operations in the Middle East and the UK seeks a Managing Director to guide the company as it continues to expand and grow globally. This chain currently has over 14 restaurants in the ME and UK, as well as others in the pipeline and is looking to double in size in the short to medium term. You will be based in the UAE.  
The company is looking for someone with extensive knowledge of multi-unit restaurant operations with a global presence.  The post will be based in the UAE, but with extensive travel to the UK and the rest of the ME.   

This role requires someone with a broad skill set from Operations to Marketing, as well as Finance. The environment is constantly evolving and needs a creative thinker with an entrepreneurial mindset. Building and growing the brand is a crucial aspect of this role and you must be able to point to specific experience you have in global branding and restaurant opening and operation.  
You must be a strong leader capable of overseeing a diverse group of employees working in primarily company owned and some third party managed outlets.  

The successful candidate will have already reached a senior role with a global restaurant chain or a multi-unit hotel Food & Beverage capacity and ideally have some working experience in the Middle East and UK.  
Many of these licensed restaurants have already received critical acclaim and it’s important to have some upscale dining experience.  
Understanding and experience in negotiating leases and franchise agreements is a plus, and you must be willing to travel.  

The compensation for this position will be based on the availability of the candidate and their experience, including full expat benefits.

Production Manager/Coordinator (Animation Studio) - Vietnam

Our client, a well-known Animation Studio in Vietnam that is owned by a SE Asian group who owns, develops and manages leading tourism and hospitality properties throughout Asia seeks a Production Manager/Coordinator.   

The Production Manager will be responsible for both the Computer Animation and Traditional hand-drawn animation divisions in their Studio. Hence, it is mandatory for this person to be knowledgeable in the management of all processes and procedures of the Animation division. 
In order to qualify for this role, you must have experience in leading Animation companies located in USA or Japan like Disney, Warner Amination Group, Dreamworks, Nickelodeon and comparable.  

Your responsibilities for this role are: 
5 years industry experience on animated productions.
Managing and supervising the Animation team and general film production.
Liaising with the Animation Production team and managing them through the duration of the project.
Mentoring and development of Animation Production staff in the running of the department and all production interactions.
Contributing to the creation and maintenance of the Master Schedule for the project, in particular as it relates to Animation.
Overseeing the team resources, covering both internal artist management, as well as working with the recruitment team during the hiring process.
Forecasting delays and shortfalls and communicating issues to PM’s, Head of Production and Line Producer as necessary.
Maintaining a high level of communication between the other Unit Production Managers and discussing broad production issues.
Supervising the accurate and timely communication between Production and relevant Supervisors and Artists.
A strong technical skill set will be required alongside good communication skills and the ability to work under pressure to deadlines.
A thorough knowledge of animation process and good knowledge of the creative side of animation producing.
Excellent knowledge of project management tools and methodologies, including Excel, Office, Project.
Strong team player with good communication skills and ability to facilitate resources across departments and divisions.
Good oral and written English language communication skills.

Salary: Negotiable

Character Design Expert / Professor – Vietnam

A SE Asian group who owns, develops and manages leading tourism and hospitality properties throughout Asia seeks a Character Design Expert/Professor for their one of a kind Animation Studio in Vietnam. 
Character Designers with working experience in USA or France in recognized Animation Studios like Disney, Pixar, Dreamworks and similar companies will be considered.  

As a Character Design expert you will be required to create the look and feel of animated characters.  At this position you are responsible for several different positions; an Illustrator, Concept Artist, Animator, and Game Artist meaning that you have to design your characters, bring them to life, then flesh out their look. 

You must have the knowledge and expertise in using computer graphics and 3D modeling to design and animate your form by adding in color, molding its movements, and adding its sounds.  
To do this work you must be very imaginative and creative, and have the breadth and depth of animation knowledge to make your creation come to life: You must be well versed in all technical proficiencies that are generally split between several fields. 
Your main function also requires you to blend skills from across fields to create vivacious, well rounded characters. In this role, you work mainly in video games, animation, and illustration.

Salary: Negotiable

General Manager - Fiji

A beautiful resort, part of an international hotel group, consisting of over 200 rooms/villas and extensive food and beverage requires a senior General Manager.

  • He/she must have a strong resort and food and beverage background. 
  • Candidates from Australia or New Zealand will be first choice for this important role.
  •  

The individual should have the ability to implement company policies and procedures that will meet or exceed owner and management expectations.

Candidates who are energetic and hands-on, with outstanding management skills are ideal.  A background within luxury hotel brands with a good knowledge of operations and sound business acumen is also desired.

This person must be a self-motivated General Manager, with a successful history of working in similar properties, increasing revenues and profits by implementing aggressive marketing initiatives, improving productivity, customer service and teambuilding.

The candidate must also have lots of flexibility and be able to handle pressure.  Strong interpersonal, verbal and written communication skills, and team building skills with the ability to coach, mentor, motivate and have a good rapport with all are required. He/she must have excellent computer skills, along with a degree in hotel management or a related field.

Salary: Negotiable for the right candidate

Hotel Manager – Jamaica

Our client, a top rated hotel seeks a Hotel Manager to oversee operations of a very nice property in Jamaica. This position reports to the General Manager and is accountable for overall operations of the resort by participating in the decision-making related to the hotel policy, philosophy, directions, goals and objectives and by taking appropriate action for their implementation as directed.

Candidates must possess a minimum 5 years in an EAM/Hotel Manager role with a top quality and luxury resort/hotel property. Resort experience is a must and they would like to hire someone with current or previous caribbean island resort background.

Oversees the performance of the Rooms Division with the Front Office Manager, the Executive Housekeeper, the Guest Services Manager, the Security Manager and Health Club Manager, F&B and Engineering Departments. Provides guidance and assistance in the execution of their responsibilities and helps them set their respective departmental objectives under the direction of the General Manager.
Directs and controls all Rooms, F&B and Engineering heads to ensure that all day-to-day operational matters are handled on time and guest expectations are being met.  Oversees the service standards, quality, consistency and presentation in the outlets under his/her responsibility to ensure that they conform to the requisite standards of the resort and meet or exceed customer expectations.

Excellent salary of 120,000USD base gross taxable, plus housing for single/young family, bonus and excellent benefits offered. Searching for a career minded individuals that will accept this role that will be your last number two position before you will be invited to take on your own resort General Managers role with this company within the next 24 months.

Operations Manager for a small 15 room boutique Mansion in Malaysia

A well-known SE Asian company who operates 4 and 5 Star hotels, as well as many other hospitality entities, requires an Operations Manager for their 5 star boutique mansion in Malaysia consisting of 15 rooms, spa, restaurant, business center, meeting rooms and conference center. 
Candidates must have current or recent working experience in Malaysia or Asia in hotels which are boutique, Design or W Hotels style.  Preference to Malaysian citizens or PR.  

Job Responsibilities: 

Oversee the overall day to day hotel operations of the hotel, including revenue management, housekeeping, check-in and check-out and all aspects of guest services, and ensure the up-keep of the hotel’s status as a luxury and unique boutique accommodation. 
Plan, direct and execute promotional and special stay packages with external online hotel booking websites, tour agencies, credit card companies and corporate sales. This includes revenue management, monitoring the online/email bookings, booking engines and implement strategies to continuously improve the revenue of the hotel.  
Ensure the highest quality of Food and Beverages services given to customers, including working with the chefs to plan and provide superior fine dining customer experiences. 
Improve and expand on the existing standard operating procedures and policies, with the consultation of the company's Head of Hospitality Division. 
Oversee overall aspects of sufficiency of staff force, daily duty roster and staff training. 
Handle and resolve management / operation problems in a professional manner, ensuring prompt actions at all times. 

Salary: RM $8,000 - $10,000 dependent on local or expat package. Expat package includes medical insurance, accommodation, meals and annual return trip to point of hire.


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