Vol. 107 - April-May 2025 Newsletter
Articles In This Issue
Brand-Managed vs.
Third-Party Managed
Hotels

Hireology: Will there
ever be enough skill and
what can we do about it?

Leading Global
Hotel Construction

USA Record Hotel
Build Pipeline
2024-2025

Mr. Executive Chef: I Understand the
Challenge in Hiring

Would you ask a General Manager how to boil eggs in 2025?
What The Hotel Industry
Can Learn from
Liam Payne

Why the Asset-light
Model has Prevailed in
for Most Hotel Brands

Should You Fire an
Employee for Looking
for Another Job?

Thriving in Hospitality:
Essential Tips to Build
a Rewarding Career

You Do Not Always
Get What You Pray For

Mexico 2024
Salary Survey

London 2024
Compensation Survey

2024 Gaming & Casino
OnLine Compensation
Report

Renard 2024 Cruise Line
Compensation Report

2024 Spa and
Wellness Compensation
White Paper

USA 2024
Salary Survey

Caribbean 2024
Salary Survey

Portugal 2024
Salary Survey

Italy 2024
Salary Survey

2024 Canada
Salary Survey

2024 Middle East
Salary Survey

2024 Far East
Salary Survey

Wellness vs Spa
Definitions Major
Differences & Definitions

The Key Attributes
of a Proper Hotel
Financial Statement

Top 17 Bad
Boss Behaviors

What is PAEGS And
Why It Will Help You
and Your Career

10 Things to Do on Your Online Application to
Get That Dream Job

The Fundamental Guidelines
Of An Interview

Article Archive

President’s List

JO 10974 - DIRECTOR OF PROJECTS Bahrain or Saudi

The candidate must have following qualifications:
Education / Technical / Specialist / Job-Related Qualifications
• Bachelor’s degree in Architecture, Engineering, Construction Management, or a related field. An advanced degree (MBA or Master’s in a relevant field) is preferred.
• Minimum of 10 years of experience in design and project management within the hospitality or hospitality real estate industry, with at least 5 years in a senior leadership role.
• Proven track record of delivering complex, high-value projects on time and within budget.

Job Summary
This role oversees the strategic planning, execution, and delivery of design and capital projects across the organization’s hotel portfolio and other business units. It ensures that all projects align with brand standards, stakeholder expectations, and financial objectives. As a key leadership team member, the role provides strategic guidance, fosters design and project management innovation, and drives value creation for all assets.

Strategic Leadership

  • Develop and implement the overall design and project management strategy in alignment with the company’s asset management objectives.
  • Provide thought leadership and expertise in design innovation, sustainability, and construction methodologies to enhance the portfolio’s competitive edge.
  • Act as the primary liaison between ownership, operators, designers, and contractors to ensure the alignment of project goals with business objectives.

Design and Development Oversight

  • Lead the conceptualization, design review, and approval process for new developments, renovations, and asset enhancement projects.
  • Ensure adherence to brand standards while promoting creativity and functionality in design solutions.
  • Oversee the preparation of project scopes, feasibility studies, and master plans in collaboration with stakeholders.

Project Management

  • Direct the planning, budgeting, scheduling, and execution of all capital projects, ensuring on-time and on-budget delivery.
  • Establish and monitor project performance metrics, identify risks, and implement mitigation strategies.
  • Oversee compliance with regulatory requirements, permits, and sustainability initiatives across all projects.
  • Salary (All Inclusive US$ 92,400)

JO 11031 - Aircraft Captain / Pilot - Portugal

Our client has a vacancy for a Captain / Pilot for: Aircraft type is :- Cessana Citation CE560 XL
Captain  need to have  ATPL and Type Ratings in Citation CE560 XL as captain.
8 Seater Aircraft.
Base will be Portugal
Base Salary Euros 96,000

JO 11035 – Country Head -CUBA

Our client with hotels in Cuba has a vacancy for the Country Head.

The candidate must have worked in Cuba in a Cluster role. He must be familiar with Cuban Hotel market and he must have strong Operational background in a Cluster role. He will be responsible for all the hotels operations. General Managers of all hotels will report into the Country Head. He will report to the CEO of the Hotels Group.

The company has over 70 hotels spread out in Europe, Far East and the Caribbean.
Salary will be US$ 108.000 plus bonus plus accommodation, car, medical insurance.

JO 11033 - PUB Developer  (Cluster-Gastro Pubs)- DUBAI

Our client owns several large, unique and successful Gastro Pubs in top locations in Dubai.

They are looking for a Pub Guru- Developer and a very successful Pub operator with solid experience in Scotland, Ireland and/or United Kingdom. The candidate must have created and handled several Gastro Pubs in a Cluster role. This role requires a top line Gastro Pub expert who has grown a battery of well-known successful busy Pubs across United Kingdom / Ireland.
The role could be for a consultant or Dubai based permanent role.

Salary: Negotiable
JO 10951 – General Manager for one of the top luxury hotels in Jakarta, Indonesia

We are seeking a hands on and dynamic General Manager for this large 500+ room superior hotel located in the heart of Jakarta. This is a unique opportunity for a highly skilled individual with a strong background in luxury hotel management, particularly with experience in large volume operations and rooms management.

Reporting to the COO of this luxury and award winning SE Asian hospitality group, The ideal candidate will have experience working in a fast-paced, busy city-center hotel environment and possess a deep understanding of Southeast Asia's hospitality market.

Experience working in one of the top luxury international hotel groups is mandatory.

SE Asia and International experience is important to qualify for this role.

Our client wants someone with Minimum 6-8 years of working experience as a General Manager, along with large hotel experience - at least 500+ rooms.

Qualifications & Skills:

1.           Proven experience in a 5-star luxury hotel management role, with a strong focus on rooms operations.
2.           Minimum of 5-10 years of hotel management experience, ideally within a large volume hotel.
3.           Strong background in the rooms division (front office, housekeeping, guest services) with hands-on experience managing large teams and high guest volumes.
4.           Experience in managing a busy city-center hotel environment with a deep understanding of the challenges and dynamics involved.
5.           Extensive experience in Southeast Asia’s hospitality market is highly desirable.
6.           Proven ability to drive operational excellence, guest satisfaction, and profitability.
7.           Strong leadership and communication skills with a demonstrated ability to manage and inspire teams across various departments.
8.           Fluency in English; additional language skills are preferred

Benefits:
Competitive salary (Negotiable) based on experience.
Attractive benefits package.

JO 11017 - Hotel General Manager, with luxury residence/resort experience - Caribbean

We are seeking an experienced and dynamic General Manager for a 100+ room prestigious condo/resort in the Turks and Caicos.  This property is part of a well-respected Caribbean real estate group that owns luxury residences and resorts.

The ideal candidate will bring a wealth of experience in managing high-end properties in the Caribbean, demonstrating a proven ability to deliver exceptional guest experiences while driving business growth.

Key Responsibilities:
•             Oversee all aspects of resort operations, ensuring the highest standards of service, quality, and guest satisfaction.
•             Implement effective strategies to maximize revenue, occupancy, and profitability.
•             Manage and mentor department heads, fostering a collaborative and motivated team environment.
Qualifications:
•             Minimum of 4-5 years of experience as a General Manager in a luxury resort setting, preferably in the Caribbean.
•             Proven track record of success in managing resort operations, with a strong focus on guest experience.

Compensation: Salary US$150K-US$160k plus Annual Service charge, Housing allowance, Car, Medical.

JO 11036 - Opening beachside Resort General Manager Egypt; for a large international hotel group

Mandatory extensive hotel experience outside Egypt requested.  This job description outlines the qualifications required for a Resort General Manager for a new luxury resort in Egypt, ensuring the attraction of top-tier candidates who can drive excellence in both operations and guest service.

Our client seeks a Resort General Manager for their newly opened beautiful beachfront resort in Egypt with 300 Rooms, Beach Cabanas, Serviced Apartments, Kids Club, Pools, Gym, and Spa. this is a full service hotel not all inclusive brand

You must be an exceptional, results-oriented Resort General Manager to lead and oversee the operations of this new  luxury resort in Egypt. As part of a globally recognized international hotel group known for its luxury offerings, the Resort General Manager will be responsible for the overall success of the resort. This includes ensuring exceptional guest service, achieving financial goals, fostering team development, and driving operational excellence across all aspects of the resort's services, including rooms, beach cabanas, serviced apartments, kids club, wellness, dining, and recreational amenities.

The ideal candidate will bring substantial international or Middle Eastern experience, with a strong understanding of the luxury hospitality market. While experience in Egypt is advantageous, it is not a requirement.

Qualifications & Skills:
•             Experience: A minimum of 7-10 years of senior leadership experience in luxury resort management, with a proven track record of successfully managing large-scale operations. Experience within international or Middle Eastern markets is preferred, though Egypt experience is not required.
•             Education: A degree in Hospitality Management, Business Administration, or a related field is preferred.
•             Leadership: Strong leadership abilities with a demonstrated capacity to motivate, mentor, and manage a diverse team in a fast-paced environment. Proven experience in leading high-performance teams across multiple departments.
•             Financial Acumen: Expertise in financial management, budgeting, forecasting, and revenue generation, with the ability to drive profitability while maintaining high standards of quality.
•             Guest-Focused: A passion for providing exceptional service and a deep understanding of luxury hospitality standards. Ability to consistently exceed guest expectations and deliver memorable experiences.
•             Cultural Sensitivity: Experience working with diverse international teams and understanding cultural nuances, particularly in the Middle Eastern or global luxury hospitality context.
•             Language Skills: Fluency in English is required.
Compensation: Annual Salary - US$90,000 net plus full company expat  benefits package.

JO 10999 – Vice President of Resort Services for a major luxury resort  complex in the Caribbean

We are seeking a highly experienced and dynamic Vice President of resort services to lead and oversee the day-to-day operations of a prestigious luxury resort complex in the Caribbean. This leadership position will be responsible for ensuring the smooth, efficient, and high-quality operation of a wide range of resort services, including guest activities, wildlife management, facility maintenance, and a diverse set of amenities.

The ideal candidate will bring a wealth of general management expertise, specifically in resort operations, with a strong emphasis on enhancing the overall guest experience and driving operational excellence.

This role does not involve managing a hotel, but rather focuses on Resort Services, including, golf water park ,some restaurant bars, tours, wildlife management, public area cleaning, and contract services. Additionally, the role will cover Resort Services such as tennis,  kids activities , , as well as art direction and current new resort initiatives.

Key Responsibilities:

1.           Leadership & Strategy:
2.           Resort Operations Management:
o             Oversee all operational aspects of resort activities, including kids’ programs, tours, wildlife management, public area cleanliness, and contract services.
o             Manage and optimize the execution of resort services such as golf, tennis, casino, bars, and the water park, ensuring operational efficiency and exceptional service.
o             Oversee the implementation of seasonal programs and special events, ensuring that all activities contribute to an elevated guest experience.

3.           Staff Development & Management:
4.           Service Excellence & Guest Satisfaction:
6.           Contract Services Management:
o             Manage relationships with external contractors, ensuring that services such as landscaping, maintenance, and other third-party services are executed at the highest standards.
o             Negotiate and manage contracts to ensure cost-effectiveness and quality of service delivery.

Qualifications:
•             Education: Bachelor’s degree in Business Administration, Hospitality Management, or a related field; MBA or equivalent advanced degree is preferred.
•             Experience: Minimum of 10 years in a senior operations management role within a luxury resort, hospitality, or related industry, with proven expertise in managing multi-faceted operations (kids’ activities, wildlife management, resort services).

•             Skills:
o             Strong leadership and team management skills with the ability to drive performance across diverse operational departments.
o             Excellent strategic thinking, problem-solving, and decision-making capabilities.
o
Personal Attributes:
•             Strong focus on delivering high-quality guest experiences while managing operational efficiency.
•            
•             Ability to thrive in an international, multicultural environment.

Compensation: This position offers a competitive salary, performance-based bonuses, and a comprehensive benefits package.

JO 10928 - Director of Sales & Marketing (Western USA)

Our client, a world-renowned Global Luxury Brand, urgently seeks a Director of Sales & Marketing for its luxury boutique property in the Western USA. The main responsibility for this role is that the DOSM will bring luxury groups, Leisure and Corporate clients to this property with an ADR of over $1500 per night. As this property has been recognized as “one of the best” in the region our client seeks someone who can take that ‘heritage’ and bring this hotel to the next level of success. 

You must be able to firmly establish this property as the uncontested market leader. For this post, our client seeks someone who has a solid track record with top-of-the-line luxury brands. Current or previous work experience in this luxury Forbes Five-star segment is strongly preferred. The position is based on property or could also be remote. There is a team of S&M professionals based on property. We are looking for someone who has a minimum of three-five years’ experience as Director of Sales & Marketing for an ultra-luxury hotel/resort.

Mandatory requirements for this post are:
-------------------------------------------------
-          Luxury brand background and experience.
-          Great presentation and social skills – “on brand” sophistication.
-          Great team builder and “hands on style”.
-          Good Marketing experience is preferred

This position reports to the Managing Director of the property, with a dotted line to the Vice President Sales and Marketing for the company. You will be responsible for the efforts of the marketing and sales team and will drive a strategy for growing market share in the region.

Salary: Our client will pay compensation at the very top end of the market and the salary package will depend on the candidate’s strengths and experience. Salary would be in the $200k ++range with a great performance-based bonus of 30% - 35% potential, standard US benefits and a generous relocation package.
JO 10997 - CEO - Casino of one of the largest luxury Casinos in Canada

Our client requires a Chief Executive Officer (CEO) Casino operations with a marketing background for a large integrated Resort in Canada.

Responsibility would be overall operations, including Marketing and Business Development.  This person should be a veteran in the gaming industry and currently heading the casino operations.  We also require someone who has vast experience in Asia market i.e. Macau, highly driven and yet effective in a regulated environment.  

This Casino position is a very senior position (Executive Vice President is one level above Senior Vice President) and we are looking for candidates who are head of casino operations and oversee all functions including operations, marketing and business development. 

Note that the experience shouldn’t be just limited to table games and EGM operations in casino. 

Highly competitive package, commensurate with experience. Very attractive base salary and incentives. Looking to hire and have onboard within three months upon confirmation of hire. Company will take into consideration requirement to serve garden leave, etc.

RESPONSIBILITIES:

  • Provide the Managing Director with on-going reviews and assessments of the Gaming Business, identifying trends, opportunities and plans for addressing concerns as necessary.
  • Responsible for clear, effective and regular communication of key strategies to team to ensure they are an active part of the growth journey and able to deliver seamless execution.
  • Support the Managing Director in ensuring that a strong communication platform and relationship is built and maintained between client, Government entities and other Key Stakeholders for Gaming Hotel & Food and Beverage.
  • Represent the interests of Gaming and client within the community.
  • Lead and provide direction on key projects ensuring they are executed effectively and completed in the timeframes.
  • Drive efficiencies in the Gaming, Hotel and Food & Beverage Operations, delivering guest experience, maintaining team engagement whilst maintaining labor margin.
  • Ensure the Gaming operations meet their regulatory obligations.
  • Ensure compliance with client Code of Conduct, all internal policies and procedures and relevant statutory and regulatory requirements.
  • Ensure personal safety and the safety of other team members, contractors, labor hire, guests and visitors through co-operation with management, ensuring compliance with relevant legislation and the responsibilities.

                                                                              
Salary: Six figures, plus extensive benefits.

J0 10979 –Chief Executive Officer (CEO) for a Luxury Hotel Group – Rome Italy

*Italian speaker  with EU work status . the  group in top 5 world deluxe  classification *
**This role will be of interest only to senior executives from super luxury brands**

A prestigious luxury international hotel group, based in Italy, seeks an experienced, visionary, and dynamic CEO to lead their brand to new heights. This individual will be responsible for driving the strategic direction, operational excellence, and overall success of the hotel group, ensuring that the brand remains synonymous with world-class luxury, innovation, and exceptional guest experiences. The ideal candidate will possess a deep understanding of the hospitality industry, a passion for excellence, and a proven track record in leadership within high-end, luxury settings. Client is very very specific only executives with that pedigree will be considered. This role is to strategize and develop and grow the brand …not to watch over the groups GM whom are exceptional experienced leaders

Key Responsibilities:

1.           Leadership & Strategy:
1.           Lead the overall vision and strategic direction of the hotel group, ensuring alignment with long-term objectives and market positioning.
2.           Foster a culture of excellence, innovation, and continuous improvement across all levels of the organization.
3.           Develop and execute business strategies to grow the brand’s presence in Italy and internationally.
4.           Build and maintain strong relationships with key stakeholders, including owners, investors, suppliers, and partners.
5.           Monitor industry trends and competitor movements, ensuring the brand stays ahead of the curve in terms of service offerings and luxury experiences.
6.          
2.           Financial Management:
1.           Oversee the group’s financial health, including budget preparation, profit and loss management, and revenue optimization.
2.           Ensure operational efficiency and cost-effectiveness while maintaining the highest standards of luxury service.
3.           Drive profitability and sustainable growth through innovative strategies and effective resource allocation.
4.          
3.           Brand & Marketing Management:
1.           Develop and implement a comprehensive branding and marketing strategy to reinforce the group’s position as a leader in luxury hospitality.
2.           Collaborate with marketing teams to enhance digital presence, brand awareness, and customer engagement.
3.           Ensure consistency of the brand’s high standards across all properties.
4.          
4.           Operational Excellence:
1.           Oversee day-to-day operations of all hotels, ensuring the highest level of guest satisfaction, quality control, and service delivery.
2.           Implement best practices across operations, including guest services, amenities, dining experiences, and facilities management.
3.           Ensure compliance with all regulatory requirements, industry standards, and safety protocols.
4.          
5.           Team Development & Culture:
1.           Lead, mentor, and develop an executive leadership team that embodies the company’s core values and standards of excellence.
2.           Promote a culture of collaboration, empowerment, and inclusivity, fostering employee engagement and high performance.
3.           Build strong relationships with hotel staff and ensure that training and development opportunities are available to foster career growth.
4.          
6.           Sustainability & Innovation:
1.           Drive sustainable practices in hotel operations, focusing on environmental responsibility, energy efficiency, and community engagement.
2.           Champion innovative solutions, embracing technology and design to enhance the luxury guest experience.
3.          

Work Location:
The CEO will be based in Italy or UAE , with regular travel to hotel properties across the region and internationally.

Compensation:
Competitive salary, performance-based bonuses, and comprehensive benefits package, including relocation assistance if applicable.

 

 

Best regards,
Stephen J. Renard

Stephen J. Renard                        
President
Renard International Hospitality Search Consultants

Recipient of the 31st Annual Pinnacle Awards: "Hotelier Magazine, 2019 Supplier of the Year" https://www.hoteliermagazine.com/2019-pinnacle-awards-renard/

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